New Patients

New Patients

Thank you for choosing New Heights Pediatrics for your medical care.


To help familiarize you with our office, we have listed some of our office policies below. If you have any questions or concerns, please feel free to contact us. We look forward to seeing you in the office soon.

Registration

Prior to your appointment please register via our secure, online patient portal. If you prefer not to register via the portal, you may download patient registration forms to complete and bring with you to your appointment. Please arrive 15 minutes early to your appointment and bring the following items with you:


  • Government Issued ID
  • Insurance Card
  • List of any prescription or over-the-counter medications you are currently taking

Financial Policy

All co-payments, deductibles and non-covered services are required to be paid at the time of service. For your convenience, we do accept checks, cash, debit and credit cards.

Prescription Refills

When requesting refills, please be prepared to provide us with:


  • the name of the medication and dosage
  • phone number for your pharmacy


Please allow 24 hours for your prescription refill to be reviewed and phoned in. As a general rule, we do not process refill requests after hours or on the weekends unless it is an emergency.

Insurance

We accept most major health insurance plans. Please call the office to inquire if we accept your specific plan.


Your insurance plan may not cover certain items or services. Please download and complete this Advance Beneficiary Notice of Non-coverage. You may call the office if you have any additional questions.


If you do not have health insurance, we will work with you on an affordable payment plan for medical services provided in our office.

Privacy Practices

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